Salvia Shop USA Privacy Policy

Last updated: July 28, 2026

This Salvia Shop USA privacy policy explains what information we collect through https://salviashop.us, how we use it, and when trusted service providers may receive it. We only request information needed to operate the store, review orders, provide support, and arrange delivery.

Information We Collect

When you place an order, create an account, or contact us, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Products and quantities ordered
  • Order notes
  • Payment confirmation or transaction reference
  • Messages and photographs sent to customer support

In addition, the website may collect technical information such as your IP address, browser type, device type, visited pages, and security logs.

How We Use Your Information

We use customer information to:

  • Review and confirm orders
  • Check product availability
  • Send payment instructions
  • Match payments with order numbers
  • Prepare discreet packaging
  • Arrange shipping and tracking
  • Provide customer support
  • Process approved cancellations, returns, or refunds
  • Protect the website from spam, fraud, and misuse
  • Maintain essential order and business records

We do not sell or rent customer order information.

Payments

Salvia Shop USA reviews orders before sending payment instructions. Depending on the method available, an outside bank, payment provider, or cryptocurrency service may process the transaction.

We may receive a payment reference, transaction amount, date, sender information, or confirmation needed to verify the order. However, customers should never send us online banking passwords, complete card details, private wallet keys, or account login information.

Shipping and Discreet Delivery

To prepare and deliver an order, we may share necessary information with a shipping carrier. This normally includes your name, delivery address, telephone number, email address, and tracking details.

Although we use discreet outer packaging, delivery is not anonymous. The carrier still needs accurate recipient and address information to complete the shipment.

Product names and detailed labels remain inside the parcel rather than appearing prominently outside.

Cookies

Our website uses cookies to support essential store features. For example, cookies may:

  • Keep products in your cart
  • Maintain your checkout session
  • Remember your account login
  • Save basic website preferences
  • Support security and fraud prevention

Blocking essential cookies may affect the cart, checkout, login, or account pages.

If analytics or other optional tools are active, they may use additional cookies to measure website activity. Available browser or cookie settings can control some optional cookies.

Who May Receive Your Information

We may share only the information needed with trusted services that help us operate the website and complete orders, including:

  • Website hosting and security providers
  • Email and customer-support services
  • Payment providers
  • Shipping carriers
  • Spam and fraud-prevention tools
  • Website analytics services, when enabled

These services may process information according to their own privacy policies.

How Long We Keep Information

We keep order and customer-support information for as long as reasonably needed to manage purchases, refunds, disputes, fraud prevention, accounting, and website security.

Account information may remain until the account closes or the information is no longer needed. When records no longer serve a practical purpose, we may delete or anonymize them.

How We Protect Customer Information

We use reasonable safeguards such as secure website connections, access controls, password protection, security monitoring, software updates, and spam filtering.

However, no website or email system can guarantee complete security. Therefore, customers should use strong passwords and avoid sending sensitive financial credentials through email or contact forms.

Your Information Requests

You may contact us to request access to, correction of, or deletion of eligible personal information connected to your account or orders.

To protect customer privacy, we may ask you to confirm your identity before making changes. Some order or transaction records may remain when we still need them for accounting, security, fraud prevention, refunds, or active disputes.

Contact Us

For privacy questions or information requests, use our website’s Contact page.

Please include your name, account email, and order number when relevant. Never include your password, private wallet key, or complete financial login details.

Updates to This Privacy Policy

We may update this Salvia Shop USA privacy policy when our store, payment methods, shipping services, or website tools change.

The date at the top of this page shows the latest revision.